vbaji Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how vbaji ("we", "us", "our") collects, uses, stores, shares, and protects personal data belonging to players and visitors ("you", "your") who access or use the vbaji.pro platform. This Policy applies to all users of the platform regardless of the device or method of access, including mobile browsers and any embedded tools or features offered through the site.

By using the vbaji platform, you acknowledge that you have read and understood this Policy. If you do not agree with how your personal data is handled as described here, please discontinue use of the platform and contact us at [email protected] to request account closure. vbaji reserves the right to update this Policy at any time; the effective date at the top of this page reflects the most recent revision.

vbaji collects personal data in several categories, depending on how you interact with the platform. The following summarises the main types of data we may hold about you.

vbaji uses personal data only for legitimate purposes directly connected to operating a safe and compliant betting and casino platform for players in Bangladesh. We do not use your data for unrelated purposes without your explicit consent.

• Account Management
  To create and manage your vbaji account, verify your identity as required by our KYC process, authenticate your login sessions, and maintain accurate account records including transaction history.
• Payment Processing
  To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfer channels, verify the payment method is registered in your name, and maintain financial records as required by applicable law.
• Fraud Prevention and Security
  To detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised access. This includes monitoring betting patterns, device fingerprinting for security purposes, and cross-referencing account details to identify duplicate or linked accounts.
• Responsible Gaming
  To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion arrangements you have set, and send responsible gaming reminders where appropriate. Your gaming data helps us intervene early if your activity suggests gambling may be becoming a concern.
• Platform Improvement
  To analyse aggregated, anonymised usage data to improve platform performance, identify technical issues, and enhance the overall user experience for players in Bangladesh. We do not use individually identifiable data for this purpose without your consent.

vbaji processes personal data only where a lawful basis exists for doing so. The following bases apply to vbaji's data processing activities.

• Contractual Necessity
  Processing is necessary to perform the contract between vbaji and you — specifically, to operate your account, process bets and transactions, and deliver the platform services you have requested.
• Legal Obligation
  Processing is necessary to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) requirements, KYC obligations, and financial record-keeping rules applicable to online gaming operators.
• Legitimate Interests
  Processing is necessary for vbaji's legitimate interests in operating a secure platform, preventing fraud and abuse, and improving platform services — provided those interests are not overridden by your own rights and interests. Where we rely on legitimate interests, you have the right to object to the processing.

vbaji does not sell personal data to third parties. We may share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Service Providers
  We share financial transaction data with payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and City Bank solely to execute deposit and withdrawal transactions. These providers operate under their own privacy policies and are bound by contractual confidentiality obligations with vbaji.
• Identity Verification Partners
  Where KYC identity verification is required, we may share identity documents and related data with trusted third-party verification service providers. These providers process your data solely for identity verification purposes and are bound by strict confidentiality agreements.
• Legal and Regulatory Authorities
  vbaji may disclose personal data to law enforcement agencies, regulators, or courts where required to do so by applicable law, valid legal process, or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of vbaji, its users, or the public.

vbaji uses cookies and similar tracking technologies to operate the platform, maintain your login session, and analyse usage patterns. The following types of cookies may be active when you use vbaji.pro.

• Essential Cookies
  These cookies are strictly necessary to operate the platform. They maintain your login session, remember your language preference, and enable core security features. Essential cookies cannot be disabled without disabling core platform functionality.
• Analytics Cookies
  We use anonymised analytics data to understand how players navigate the platform, which features are most used, and where technical issues arise. This data is processed in aggregated form and cannot be used to identify individual users. You may opt out of analytics cookies by contacting support.
• Session Cookies
  Session cookies are temporary and are deleted from your device when you close your browser. They are used to maintain continuity within your current browsing session, such as remembering items in your bet slip or tracking your active game session state.

vbaji retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The specific retention period for each category of data is determined by the nature of the data and the legal basis for processing it.

Account data and transaction records are typically retained for a minimum of five years following account closure to satisfy financial record-keeping obligations. Data held for fraud prevention purposes may be retained for longer periods where there is a legitimate ongoing need. Data that is no longer required for any lawful purpose is securely deleted or anonymised.

vbaji implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include SSL encryption for all data transmitted between your device and vbaji.pro, access controls limiting which staff members can access personal data, and regular security reviews of platform infrastructure.

You have a number of rights in relation to the personal data vbaji holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request and respond within a reasonable timeframe.

• 👁️
  Right of Access

  You may request a copy of the personal data vbaji holds about you, along with information about how it is used and with whom it has been shared.
• ✏️
  Right to Rectification

  If any personal data vbaji holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• 🗑️
  Right to Erasure

  In certain circumstances, you may request that vbaji delete the personal data it holds about you. This right is not absolute — vbaji may be required to retain certain data to comply with legal obligations or to resolve disputes. Where erasure is not possible, we will inform you of the reason.
• ⛔
  Right to Object

  You have the right to object to vbaji processing your personal data where we rely on legitimate interests as the legal basis for processing. If you object, vbaji will cease processing unless it can demonstrate compelling legitimate grounds for the processing that override your rights and interests.
• 📦
  Right to Data Portability

  Where processing is based on your consent or on a contract, you may request that vbaji provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider where technically feasible.

vbaji will not charge a fee for handling data rights requests submitted in good faith. We may ask you to verify your identity before processing a request to ensure we do not disclose or alter data belonging to another person. We aim to respond to all data rights requests within 30 days of receipt.

vbaji is strictly a platform for adults aged 21 and above. We do not knowingly collect or process personal data belonging to persons under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will delete that data and close the associated account without delay. If you believe a minor has registered on vbaji, please notify us immediately at [email protected].

vbaji may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered users by displaying a notice on the platform or sending an email to the address on file. Your continued use of vbaji following notification of a policy update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how vbaji has handled your personal data, please contact our support team. We aim to acknowledge all privacy-related enquiries promptly and respond in full within 30 days during Bangladesh Standard Time (UTC+6) business hours.

Email us at [email protected]